What our Customers say...
We had a broken supply line to our toilet tank that caused a flood in our office. SERVPRO arrived and got all the water out quickly. They set drying equipment, explained the process in a way that was easy to understand, and made it so that we were able to use our office space without losing even more time. We are extremely grateful to your team and will call again if anything similar were to happen in the future!
I was very impressed with the service I received. They were they quick and kept our office from being seriously damaged. Everyone from the copy made us all feel like they cared about us and our problem.
Our office flooded when a pipe burst behind the wall. When we called they asked several questions in order to ensure they were bringing the right amount of equipment. They arrived quickly and immediately got to work removing water and saving our carpet. They remained very up-front about costs of each service before they did anything. They always kept us informed as to what they were doing and why. They did what was needed to avoid mold formation and odor as well as make sure the carpet was totally dry before they were finished. Awesome service all!
I called you from my brand new hotel at 430 am with a water removal job. The owner actually answered the phone and sound like she had been up prior to my call. She wasn't but answered in a way that made me feel she was awake and alert. My information was taken and she said the crew was being dispatched as we spoke and they would arrive on scene within the hour. The crew arrived as she stated and to work they went. Five days later the job was totally finished with all machines picked up and no residual water left behind. Each day a small crew came in to evaluate the need to add or remove dryers and fans. Very professional and knowledgeable. A follow up from the sales dept. was very helpful as well. I will definitely use Winter Park SERVPRO again. Thank you, team, for a job well done.
It was so nice to find a company that will keep its promises and get the work done right the first time without hidden costs or mistakes that cost the customer. Thanks for doing such great job on cleaning up my water damage.
Thank you for a job well done. Every technician I encountered during the water damage repair process was courteous, prompt, and professional. I am so glad that I hired you guys.