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Fire & Water - Cleanup & Restoration

What Should Commercial Business Look for When Hiring A Restoration Company?

3/4/2021 (Permalink)

flooded commercial warehouse Many commercial properties experience damage on a larger scale and need the help of a restoration company with more manpower and equipment.

Understanding What To Look For In A Restoration Company 

When fire and water damages stall businesses, it is essential to look for a renowned commercial restoration company to restore the property quickly because every minute spent in the business restoration means lost productivity and revenue.

At our restoration company, we value entrepreneurs’' time, which is why we have the proper employees with high training, skills, and equipment to restore the property within the required time or faster.

We offer commercial water and fire damage restoration, commercial cleaning services, commercial mold remediation, and commercial storm and big events.

There are things that business owners should put into consideration before hiring commercial restoration companies.

1. Certifications

Certifications show that the company is genuine, and they are ready to take accountability for anything that goes wrong in the cause of the job. Business owners should ensure that the restoration company is certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC).

The IICRC ensures that the company adheres to the highest restoration process standards and ethics. It is also important to enquire about other certifications that the company may have within specific restoration fields like fire restoration or mold remediation.

2. Experience And Competency

Consider how competent the employees are and the skill level. Also, consider the experience and for how long the company has been operational. Companies that have been alive for a long time deliver more quality services because of the knowledge and skills gained in the course of their work.

3. Their Services And Prices

Ensure that the commercial restoration can handle all restoration aspects and within the required time. Also, look at their prices. While cheaper is not always better, ensure that their services are worth the money. Also, check if they give discounts or if they charge per service or in packages.

4. Emergency Services

Sometimes, damages occur when they are not expected, and it may be past working hours. Check if the restoration company has 24/7 services. Companies with 24/7 services can be trusted to handle any type and size of a job whenever and wherever.

It also means that the company is serious about meeting the customers' needs and is convenient and reliable. Our services are available 24/7, and so are our customer service lines.

5. Response Time

Anytime damages occur, they get worse with time without the needed attention. Business owners must consider restoration companies that respond fast to their calls, get to the site in good time, examine the damage, and quickly give expert recommendations.

Also, consider how much the company’s customer care takes to respond to questions and concerns. Companies that respond to concerns fast are serious about customers and are committed to quality services.

6. Restoration Timeline

Every minute spent on restoring the business premises means that the business loses. Some companies may need the restoration done within a set timeline.

While not all constructors deliver quality work in a rush, some will accommodate the customers' needs and do what needs to be done to complete it in a reasonable time and deliver quality results.

7. Read Reviews

All businesses advertise themselves as outstanding and delivering high-quality services. However, the customers never lie and give their honest reviews about the services offered.

Business owners should read those reviews to better understand the company's quality of services, advantages, and disadvantages. That saves them a lot of time and money and makes it easier to choose a restoration company.

8. Check Their Website

With technology evolving every day, many people are posing to be quality service providers with fake websites. To determine if a website is genuine, check if there is a link to the company’s services.

Things To Avoid

• Companies that ask for large amounts of money at once. It is understandable when a company asks for a deposit before services are delivered and the rest to be paid after. Companies should layout payment terms before the work begins.

• Companies that want to start working without a contract. A contract binds the customers and the restoration company, which means that the company can be held liable for anything that goes wrong. It also means that the client and company agree on the pricing and payment method, and timeline.

• A company that advertises itself and claims that customers get what they paid for. Business owners should ensure that customer reviews guide them.

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