Recent Posts

Timeline for the Water Damage Restoration Process

6/20/2018 (Permalink)

Water Damage Timeline for the Water Damage Restoration Process SERVPRO is available 24 hours a day and 7 days a week to take your emergency water damage call!

Flooding and water damage can occur for a number of reasons and can happen very quickly with very little notice. SERVPRO of Winter Park arrives quickly and starts the water extraction process for your property almost immediately. This prompt response helps to minimize the damage and the cleaning and restoration costs.

Within Minutes:

  • Water quickly spreads throughout the property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost may increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Winter Park

SERVPRO of Winter Park specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. Give us a call if you have any questions (407) 678-5391!

Cleaning Different Types of Smoke and Soot in Winter Park

6/15/2018 (Permalink)

Fire Damage Cleaning Different Types of Smoke and Soot in Winter Park Soot caused by dry smoke can be removed with dry sponges and cleaned with water-based chemicals.

When a fire occurs in your Winter Park home, the heat and flames are not the only fire damage causing problems to be concerned about. Smoke generated from the blaze burning structural materials and other components can travel throughout an entire home and ruin its contents. Residue from the smoke can permanently stain contents and building materials requiring them to be replaced. In some cases, it is possible to salvage contents and materials by cleaning and removing soot residues. The level of difficulty for doing so is contingent on the type of soot that is present in the property following the fire.

Wet Smoke Versus Dry Smoke

The length of time and overall cleanability of soot strongly depends on how wet or dry the smoke that caused the damage was. Dry smoke is a result of the blaze burning natural materials quickly and with a significant supply of oxygen. Wet moke occurs when a fire burns synthetic materials at a slow pace with very little oxygen. It is extremely common for a fire to create both types of smoke while burning.

The easiest soot to clean is caused by dry smoke. SERVPRO of Winter Park uses dry sponges to wipe dry soot off and also can clean it using water-based chemicals. As an additional step, it is very helpful to vacuum carpets and fabrics to remove loose soot and debris. Removing soot from smoke that is too wet, requires much more aggressive cleaning methods that can be extremely difficult or even impossible in some cases.

Smoke Damage from Protein Fires

A large percentage of kitchen fires have a protein fuel source. Protein types of fuels that are commonly burned as a source include meat, poultry, and fish. These proteins produce smoke that leaves behind a residue, which is usually yellow or amber in color. These residues create a foul odor and must be fully cleaned in order for the smell to be removed. Some of this residue cannot be seen but will still cause a foul odor. Therefore, it is necessary to clean the property thoroughly in order to remove the odor completely.

Smoke Damage Cleaning and Odor Removal Services

If you have experienced a fire in your property, SERVPRO of Winter Park is a professional fire restoration company that can help you restore your property, clean soot, and remove odor caused by smoke. We work closely with you and your insurance adjuster to make this stressful situation as smooth as possible. Give us a call 24/7 at 407-678-5391 to get started!

Creating the Right Mold Remediation Plan

6/13/2018 (Permalink)

Mold Remediation Creating the Right Mold Remediation Plan The extent of remediation and work that must be done will be outlined in your written protocol, which is used to build our remediation plan.

Mold Remediation is a process that both removes materials damaged by mold and identifies and corrects the conditions that allowed for the mold growth to begin in a safe and effective manner. Every property with mold damage should have its own custom plan created in order to properly address the issue.

Air Quality Test and Written Protocol

In the state of Florida, the same company that performs mold testing on a property is not allowed to perform its remediation as well. SERVPRO of Winter Park performs the actual remediation side of the process, however, we have a network of trusted companies that can perform an air quality test and provide you with a written protocol. This is an essential step in the overall process for a number of reasons. In addition to providing information such as the type, cause, and severity of your mold problem, a written protocol by a professional mold assessment company will also provide you with an outline for remediation. The next part of the process can begin after this protocol has been sent to us.

Creating a Mold Remediation Plan

After receiving the written protocol, SERVPRO of Winter Park will schedule a day and time to have a mold professional visit your property to take pictures and measurements. This, along with the contents and outline of the written protocol, will allow us to build an estimate for the cost of remediation and finalize a remediation plan that is catered to your specific mold problem.

The final remediation plan should include steps to correct the source of moisture that led to the mold growth. The plan should also detail other aspects of the process such as the use of personal protective equipment and steps for carefully containing the mold and affected building materials so that further contamination is prevented. The length of your remediation plan will be based on the size and complexity of the job and can vary greatly from other remediation plans. It is also important to know that new discoveries or changing circumstances during the remediation process can result in a revision of your plan to ensure that the remediation is thorough.

Most importantly, the foundation of your remediation plan should be the safety of all inhabitants of the property and the remediators performing work as well. Your remediator should avoid exposing themselves and others to mold-laden dust while performing work. If your HVAC system is contaminated with mold, or mold is present near the intake of the system, you should not run your air conditioning unit. Doing so can spread the contamination to the other areas of your home. In properties that are highly contaminated with certain specific types of mold, it is common for your remediator to recommend that all inhabitants be temporarily relocated for their safety until the property is remediated and cleared by a post-remediation air quality test.

Professional Mold Remediation Company

If you suspect mold in your property, give SERVPRO of Winter Park a call at (407) 678-5391. We offer knowledgeable and professional mold remediation services and can even refer you to a trustworthy mold testing company to get the process started for your property.

4 Must Do's After Hurricane Damage to Your Home

6/11/2018 (Permalink)

Storm Damage 4 Must Do's After Hurricane Damage to Your Home SERVPRO emergency water damage services are available 24/7 help prevent further damage to your home.

Hurricanes have devastated countless families and homes in Florida in the past. Storm damage to a home from a hurricane is a stressful experience for a homeowner in many ways and can even be worse when they are not sure what steps to take afterward. In the event of your home becoming damaged by a storm, take the following steps:

1. Take Photos and Document the Damage 

It is important that all storm damage to your home is well documented to make your insurance claims process much easier. Take as many photos of all areas affected and make sure to compile a list of all damaged items as well.

2. Perform Emergency Repairs

After sustaining damage, prioritize the repairs that have to be made to the property. Your focus in doing so should be to ensure that additional damage does not occur. Some examples of these emergency repairs include covering broken windows with plastic or securing tarps to your roof to prevent rainwater from entering. Any permanent repairs should be placed on hold until your insurance claims adjuster is able to review the damage. Until your adjuster is aware of the full extent of the damage and has all materials accounted for, you should refrain from throwing out any damaged items.

3. File a Claim Quickly

It is important to know that insurance companies sometimes work on a first-come, first-serve basis, especially if overwhelmed by many claims during a hurricane season. Because of this, you should work to get the process started and file a claim as soon as you are aware of the damage. After contacting your insurance provider, provide your claims adjuster with photos, an inventory of affected items, and fill them in on the extent of the damage. Your adjuster will come to your property, further assess the damage, and work to determine the payout amount your insurance will cover.

4. Secure Safe Lodging

Safety should be the number one priority at all times for you and all inhabitants of the home. If the home is uninhabitable, or unsafe for any reason, we strongly recommend finding a safe place to stay while repairs are being made to the home. Keep in mind that if your damage is part of a covered claim, the loss of use coverage in a standard insurance policy will typically help pay for your family's lodging. Ask your claims adjuster if you are covered by your policy.

Further Information

SERVPRO of Winter Park is a professional storm damage company that specializes in water damage, fire damage, and mold damage. Our emergency services are available 24/7 to assist you at 407-837-8990. Click the following links for more information on our services or general hurricane information.

5 Things Your Commercial Carpet May Be Hiding

6/5/2018 (Permalink)

Commercial 5 Things Your Commercial Carpet May Be Hiding Vacuuming is helpful, however, it does not get rid of all problem-causing things hidden in your carpet.

Let’s be honest, when there are no visible messes or stains on your carpet, hiring a professional carpet cleaning company is probably not on the top of your agenda. Most property managers or business owners will pass a vacuum quickly and call it a day. However, just because a large mess or stain is not seen, it does not necessarily mean that your carpet is clean or that it does not have potential underlying issues.

To show how important it is to have a professional carpet cleaning every so often, here are some of the problem-causing things that could potentially be lurking in your carpet:

Dirt and Dust

The average home in the U.S. builds up to 40 lbs. of dust per year, with potentially more in a commercial setting like an office. Dirt, dust, and sand typically gets stuck to the bottom of shoes and is spread throughout carpeting. Passing a vacuum eliminates approximately 85% of dirt and dust from a carpet, leaving a significant amount behind.

Food and Drinks

Many employees eat lunch and snacks while at their office desk. Stains and food accumulating on a carpet can be noticeable, however, a larger concern is the potential for bacteria growth and carpet odor as well.

Mold, Mildew, and Other Germs

Mold can easily go unnoticed and thrive while hidden under a carpet in a moist environment. A spill that was not dried quickly enough can lead to this hidden issue. Mold remediation can become a large expense if not covered by the right insurance policy. The best way to prevent these problems from happening is keeping your carpet clean and dry.

Skin Flakes

The average person sheds approximately 1 million skin flakes a day. When you think of how many employees work in your business, the duration of their shifts, and where those skin flakes go once shed, it’s easy to consider the amount that ends up in your carpet.

Bugs

Some bugs are easy to spot while others are not. Oftentimes, a carpet will serve as the perfect environment for microscopic bugs such as flees and dust mites. Many of these bugs actually feed on the skin flakes mentioned above and can be attracted by them. Another concern is allergies that can be caused by some of these bugs.

Professional Carpet Cleaning

We are not saying that vacuum should not be done in your commercial office setting, or that is not a great start. However, the problems mentioned above are common and can be more easily avoided by having your carpet deep cleaned at least once per year by a professional. If you would like to schedule a carpet cleaning for your commercial establishment, give SERVPRO of Winter Park a call at 407-678-5391!

7 Orlando Water Damage Restoration Tips

5/31/2018 (Permalink)

Water Damage 7 Orlando Water Damage Restoration Tips You can speed up the overall Orlando water damage restoration process by using a mop or towel to remove standing water from the affected area

Experiencing water damage in your home or commercial business is a stressful situation. If you have made the choice to contact SERVPRO of Winter Park, a professional Orlando water damage restoration company, then rest assured knowing you have made the smart and right choice. The professionals know exactly what to do to correct a water damage situation and prevent further damages, however, there are steps you can take to minimize damage even further while you wait for your technician to arrive. Here are some ways you can help the process.

1. Safety

Keeping yourself and other inhabitants safe during a water damage is the absolute best way you can help yourself and your restoration company. It is very common for slips, falls, and electric shocks to occur during these situations. Also, be wary when attempting to lift objects, as soaked contents tend to weigh much more and can even cause bodily injury. Safety should be your first thought when handling any tasks so that a bad situation does not become a worse situation.

2. Water Source

Our team is fully capable of extracting large amounts of standing water upon arrival, however, the duration of this process can be much shorter the sooner the water source is shut off. Doing so promptly can also minimize the extent to which your property and contents are affected. In most cases, the water shut-off valve is located either in your garage, utility room or outside your home near the water meter.

3. Electrical

To avoid possible electrical shock, it is always a best practice to shut off the source of electricity to the affected areas of the property. Locate the breakers and read the manual, usually attached to the inside of the breaker panel, to shut off power to the correct areas. Also, if possible, refrain from using anything electrically powered near the affected areas as wires and other components may be wet as well.

4. Air Conditioning

Mold growth in Orlando is extremely common and oftentimes occurs at an accelerated rate due to the humidity of Central Florida. Part of our water damage restoration process is to make sure all components get dried out so there is no moisture. You can also help prevent mold growth, by keeping your air conditioner running until help arrives to keep humidity down and even help contents to begin drying.

5. Floors and Carpeting

While help is on the way to your property in Orlando, you can expedite the process by removing as much standing water as possible. Using a mop or towels can help bring down the amount of water. Be careful not to spread the water to other areas while doing so. If the affected area is a soaked carpet, you may also remove soaked Oriental rugs from the area and blot the soaked wall to wall carpet with towels.

6. Fabrics and Clothing

Remove any fabrics and clothes from the area and transfer them to a dry area. Also, make sure that drapes and curtains do not stay in contact with your wet floor or carpet.

7. Furniture

To avoid more damage, remove any light pieces of furniture from the area and dry them to the best of your ability. Discuss these contents with your technician when they arrive so they can check them for moisture as well. If possible, try to elevate any furniture that can not be removed. If elevating furniture is not an option, another trick is to place plastic bags or plastic wrap under the legs of heavy furniture to limit their contact with the water.

Need Water Damage Restoration in Orlando?

SERVPRO of Winter Park is an Orlando water damage restoration company that has years of experience with situations like yours. We pride ourselves on providing fast, reliable, and trustworthy water restoration services to our community. If you have a water disaster, make sure to choose the restoration company you can trust. Our phones lines at 407-837-8990 are open 24/7 to assist you with your emergency. Give us a call today!

Water Damage in Orlando Hotels and Resorts

5/26/2018 (Permalink)

Commercial Water Damage in Orlando Hotels and Resorts Many tourists cannot bear the Orlando heat and rely heavily on air conditioning units that can malfunction and lead to water damage.

Orlando is one of the busiest tourist destinations in the world, making it prime real estate for many hotels and resorts. All year round, the city serves as the anchor for tourists going to various events, theme parks, and beaches. Therefore, it is crucial to ensure that your hotel or resort business consistently runs at its optimal levels. For many of your guests, the heat and humidity of Central Florida can be nearly impossible to bear so a room with air conditioning is extremely relied upon. It is common for these units to fail and unload a considerable amount of water. When this type of situation is not dealt with quickly and efficiently, it can cause a significant amount of damage.

Making a Bad Situation Worse

One mistake often made by management in these situations, is the assumption that a temporarily unrentable room is the extent of the problem. However, in most hotel or resort facilities, there are adjoining rooms and areas below the room that have a high chance of damage spreading and affecting even more guests. Delays in the proper removal of water and drying of all affected areas can quickly make the problem worse by introducing mold growth into the situation.

Commercial Water Restoration

In order to lessen the severity of your profit loss and prevent adjoining rooms and areas from being damaged, it is important to act quickly and find a professional restoration company that can have technicians onsite promptly. SERVPRO of Winter Park offers 24/7 emergency services and can help resolve your commercial water damage issues. We restore the damage by using water extraction equipment to remove all standing water and the majority of water that is soaked into carpeting. Afterward, the affected area is completely dried by strategically placed powerful air movers. Tests are also performed to determine the extent of the damage, how much restoration is necessary, and ensure that no moisture is left behind to prevent mold growth in your business and additional issues.

Trusted Restoration Company

Peak season or not, we strongly advise that water damage issues be taken care of quickly when they arise. If you have air conditioners in your Orlando hotel or resort that lead to water damage, give SERVPRO of Winter Park a call. We can be reached anytime at (407) 678-5391.



Working with Insurance Adjusters After a Fire

5/22/2018 (Permalink)

Fire Damage Working with Insurance Adjusters After a Fire Taking photos of the damage during an inspection helps for building an estimate and even providing documentation to your adjuster.

Experiencing a fire in your Winter Park home is a possibility that no homeowner wants to consider, however, it is a possibility that occurs more frequently than you may think. There are many causes of fires and they can occur any day, without warning, and cause an overwhelming amount of damage and prolonged effects on your property. Aside from the stress of dealing with a fire itself, the aftermath and process of restoring your property can be equally stressful as well.

The Process with Your Insurance Adjuster

SERVPRO of Winter Park knows how stressful these situations can be and works to make the fire damage restoration process as smooth as possible. Not only do we work to communicate clearly and constantly with you throughout the actual restoration process, but we also communicate with your insurance company and adjuster to help determine which areas of your property require professional restoration services and what items are a loss. Our team works closely with you and your adjuster to make the right determinations and provide the necessary information to get your claim going as quickly as possible.

Fast and Comprehensive Estimate

Working quickly and accurately to provide you and your adjuster with an estimate plays a crucial part in expediting the process of your claim. Our team inspects all of the damage to your home, visible and nonvisible, in order to determine the best course of action for restoration and the amount of equipment, personnel, and time needed to complete the project.

Fire Damage Restoration Process

Once your claims are filed and you are covered by your insurance company, our fire restoration team can get started with the fire damage restoration process and work to get your property restored and functional once again. The length of this process can fluctuate based on the severity of the fire and components affected.

Our crew works diligently to make sure the appropriate measures get taken to overcome all of the damage that your home experienced from the recent fire. If you are facing fire damages in your home, you can trust SERVPRO of Winter Park’s professional team to help you get going in the right direction. Give us a call at any time or day at (407) 678-5391.

8 Signs that Can Predict a Falling Tree

5/14/2018 (Permalink)

Storm Damage 8 Signs that Can Predict a Falling Tree Trees that have multiple trunks are a higher risk of splitting and causing damage during a storm.

Trees can be the perfect accent to the appearance of your home or property. However, they are also one of the most common sources of roof damage, especially during storms. With storm season among us in Central Florida it is important that homeowners and property managers alike are able to recognize some of the signs of trees that are more likely to fall.

1. Leaning to One Side

A slight lean of your tree should not be a huge concern since most trees do not grow perfectly straight. However, be wary of trees that lean uncomfortably in one direction, especially if in the direction of your roof. Leaning trees that are very close to the point of falling sometimes have exposed roots near the base and cracked soil on the opposite side of the lean. In some cases, the cause of the lean can be a weight distribution issue that can be balanced by pruning branches.

2. Multiple Trunks

If you have a tree with U-shaped multiple trunks, be sure to inspect for deep cracks and other signs of weakness. Mature trees are most at risk for splitting down the middle during heavy rains and stormy weather. To prevent the tree’s splitting, consider hiring a certified arborist who can attach cables between trunks and braces to strengthen their bonds.


The best offense is a good defense when it comes to protecting your roof from falling trees. Take the time to inspect trees on your property and mark ones that match some of the above warning signs. Don’t be afraid to remove unstable trees, though you should call an arborist before attempting to fell the tree yourself.

3. A Hole in the Trunk

A cavity can form in the trunk of a tree when the tree prunes itself by dropping a branch. That can lead to decay inside the tree. This doesn’t always mean danger, though, according to the United States Department of Agriculture Forest Service. If there’s enough sound wood around the cavity, the tree probably won’t fall.

4. Missing Bark or Deep Cracks

An area where tree bark is missing, gashed or indented is called a “canker”. A canker can make a tree more likely to break at that spot, even if the wood looks OK, according to the International Association of Certified Home Inspectors (InterNACHI). Deep cracks in the bark are a bad sign, too.

5. Dead or Falling Branches

When trees start dropping bits of branches or entire branches, it’s a clue that something’s wrong. The tree tries to make itself smaller so there is not as much to feed. Dead branches are a major danger and can come crashing down even on a calm day, according to the USDA Forest Service

6. Losing Leaves from the Outside In

When a tree loses leaves in this pattern often it means something is wrong with the root zone. The root zone is where the tree gets nutrients and water — and it’s what holds the tree up. Without a healthy root system, a tree can fall more easily.

7. Rotten Roots

Root rot can be hard to spot. Look for mushrooms growing around the base of a tree. Fungi growing on the trunk can be another clue that the tree is rotting inside.

8. Tight Branch Growth

When branches grow close together in a V-shape, it’s a bad sign. A strong union will be U-shaped. Elm, maple, oak, yellow poplar and willow trees tend to break at weak forks. When the wind blows, these trees can fall apart. This problem is easiest to spot in winter after the leaves have fallen off.

Risks After Roof Damage From Fallen Trees

The roof is a protector of your home. So, make sure your trees are ready to withstand the stormy weather. A damaged roof may make it easier for your property’s interior to sustain additional damage from water and in many cases mold growth. If you have sustained roof damage, make sure to call a professional roofer to repair the damage. Also, should the roof be damaged during a storm, SERVPRO of Winter Park is available 24/7 at 407-678-5391 to extract water and dry your property to prevent further damage.

5 Mold Remediation Don’ts to Avoid

5/7/2018 (Permalink)

Mold Remediation 5 Mold Remediation Don’ts to Avoid Painting over mold is looked at as the cheapest option for many property manager and homeowners but only limits your ability to visibly notice growth.

There are plenty of myths out there in regards to proper mold remediation and what actually works. New discoveries about mold are made all the time, and the recommended processes for treatment improves and adapts along with each discovery made. Because of this, predated information still exists and homeowners and property managers tend to use techniques that either make a mold situation worse or have no effect at all. Here are our top five mold remediation don’ts to avoid.

1. Bleach

The most common don’t when it comes to mold remediation is the use of bleach for the cleaning or removal of mold. While at one point The Occupational Safety and Health Administration (OSHA) recommended the use of chlorine bleach in mold abated, they were the first to retract their recommendation. The Environmental Protection Agency has since retracted their recommendation as well.

The truth when it comes to using chlorine bleach is that it actually CAN kill certain mold types (Aspergillus niger and Trichophyton mentagrophytes) when used on a non-porous surface. The main problems with this are that there are many other types of mold and remediation typically involves disinfecting wood and wood-based building materials, all of which are porous materials. Because the properties of chlorine bleach prevent it from soaking into wood-based materials, the bleach is not able to reach and affect the roots of the mold to stop it at its source. Mold membranes will recognize bleach as a threat, retreat further into the material to avoid it, and in some case, mold can even use the bleach as a fungal food to grow more rapidly. Yes, bleach can potentially make the problem worse! Be wary of any restoration company that recommends the use of bleach as a solution to your mold problems.

2. Vinegar

Another popular household item that is often used to deal with mold is vinegar. Vinegar is mildly acidic and actually can kill about 82% of mold species. However, when treating mold as a homeowner, you must be aware that visible mold growth in your property may not be the only area that is affected. Choosing this option runs the risk of missing additional mold growth within your property, leaving you unknowingly open to an increasingly worse mold situation. Seeking professional mold testing is always the best option for determining how bad your mold situation is, as well as determining the type of mold you are dealing with. In most cases, calling a professional mold remediation company is the best option, especially when the mold is widespread.

3. Scraping Off

One misconception is that you can remove mold by simply scraping it off. This is a big don’t for a few reasons. Mold is a living organism and disturbing it releases spores into the air which can potentially be breathed in. These released spores also cause the mold to contaminate other accessible areas of the property helping the mold to spread throughout. Scraping mold not only means a significantly higher bill for treating and removing it but also poses an increased health risk for all inhabitants of the property.

4. Ignoring Mold

Aside from making the decision to remediate on their own, many homeowners and property managers also make the decision to leave the mold as is. There are an enormous amount of risks involved when ignoring signs of mold. Mold that is exposed and left untreated is at high risk of being disturbed and spreading. Prolonged exposure to mold, visible or otherwise, can have different effects on people’s health. Another issue with leaving mold untreated is the structural damage that it can cause to your property. The longer that mold is ignored, the bigger your problems will be down the line across the board.

5. Painting Over

Due to either a lack of knowledge on mold or in some cases pure negligence, there are plenty of property managers, landlords and/or homeowners that choose to hide mold by painting over it. One of the biggest issues in property managers doing this is that it limits the inhabitants from quickly noticing the mold. Mold can eat through the majority of paints and become exposed again. By the time this happens, the mold growth is usually significantly worse. There are also mold resistant paints that are misconstrued as a viable option for painting over mold. These paints are intended to be used prior to mold growth on a clean surface to prevent the growth from happening. Using these paints will not take care of the issue and will only prevent you from noticing the problem get worse.

Local Mold Remediation Services

If you notice mold growth in your home or property, call the professionals here at SERVPRO of Winter Park. Our phone line 407-837-8990 is open 24/7 to assist you with your mold disaster.