Donny is the Operations Manager for SERVPRO of Winter Park. He has been with the company for 1+ years, has over 14 years’ experience in the industry and is a 6-year U.S. Army Veteran. Donny has IICRC Certifications in WRT & ASD, as well as holding an All Lines Adjuster License. His duties consist of overseeing day to day production and office functions as well as providing estimates.
Daliann "Dee" Lopez
Daliann Lopez, better known as Dee, has been with SERVPRO of Winter Park for nearly three years. Dee is IICRC WRT and AMR certified. She started as a receptionist and was promoted to Office Manager within a year. Dee is the first line of communication with our customers and the last person they get to hear from in regards to billing. She is responsible for scheduling and accounts receivable.
John is our extremely experienced Production Manager, who oversees several production crews. He is one of the primary points of contact with our customers, and you may have the pleasure of meeting him if you should happen to need our services one day. John maintains exceptional customer relationships by sharing his extensive knowledge of the restoration industry and applying best practices.
Will is a Production Technician at SERVPRO of Winter Park. He is originally from Bronx, NY and has over 6 years of experience in restoration. He performs water and fire services for our clients while maintaining excellent customer service and communication. Will's certifications currently include WRT, AMRT, and Xactimate. He is looking forward to continuing to grow in the restoration industry.
Chelsea is an Administrative Assistant here at SERVPRO of Winter Park. She grew up in the Winter Park area, where she attended Winter Park High School and shortly after her graduation, joined our team. We have been lucky enough to work with her for almost a year. Chelsea assists management with day-to-day office tasks helps maintain communication and excellent customer service.
Kristin is a Sales and Marketing Representative at SERVPRO of Winter Park, who brings with her 16 years of marketing experience in the restoration industry. Kristin recently moved from Connecticut and currently resides in Windermere. SERVPRO of Winter Park's marketing department has begun to thrive under the leadership and experience that she has brought to the business.
Gil is a Production Technician at SERVPRO of Winter Park. He performs professional water and fire restoration services for our clients while exceeding our customer service goals. Gil communicates with our crew chief to ensure that all customer concerns and needs are met in a timely manner. He also supports the crew chief and other production personnel, as needed.
Wesley is a Production Technician at SERVPRO of Winter Park. He performs professional restoration services for our clients while exceeding our customer service goals. Wesley is a U.S. Army Veteran and has 5 years of experience in the restoration industry. He also supports the crew chief and other production personnel, as needed. Wesley is IICRC and WRT certified.
Diego is a Production Technician at SERVPRO of Winter Park. He performs water, mold, and fire restoration services in a professional manner for our clients. Diego is from Venezuela and enjoys a variety of sports. He is excited and looking forward to learning from his experiences at SERVPRO of Winter Park and growing in the restoration industry.
Alejandro is a Production Technician at SERVPRO of Winter Park. He performs water and fire restoration services in a professional manner for our clients. Alejandro is originally from Venezuela and is looking forward to new opportunities in the U.S. He is a dedicated worker with plans to learn and grow with SERVPRO in the restoration business.
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